Term & Condition
    Contact us
   • Phone: +251 11 860 2343
   • Mobile: +251 911 943812
                   +251 911699910
   • P.O.Box:20153
   P.O.Box:Addis Ababa, Ethiopia
   • Email:info@sunnyethiopiatours.com
   Email:ask@sunnyethiopiatours.com
 

 
 
 
 
 

Air Transportation
We will arrange the best –praiced airfare available at the time of your booking in the category you request. Should you change or cancel your airline reservation either prior to your departure or afterwards cancellation penalties (Please see “Reservations” and “Changes in Reservations” below) may apply. All airfares and conditions here in are in effect as of January 2008. and are subject to change. The airlines contracted are not responsible for any act, Omission or event during the time passengers are not on board their aircraft or ground transportation.

Flights
Airfares and arrival and departure times of flights are subject to change notice. Your airfare and tour prices are guaranteed only once we have received payment in full, and have issued your airline tickets.

Hotels
Accommodations will be provided at the hotels listed for the tour. In the event that circumstances beyond our control result in a change of hotel, an alternate hotel of the same category will be substituted. A list of the hotels and cruisers we use on our tours is included in this website.

Transfers
Arrival and departure transfers are provided only if noted on the specific tour page of the website. When transfers are included,
SUNNY ETHIOPIA TOURS, must receive your flight information within 10 days of booking, and you must arrive and depart on the days specified for your particular tour.

Children
Children under the age of 12 sharing their parents room receive a discount of 50% off the per – person double – occupancy rate for any of our tours or cruises included in the program. This discount may not be combined with any other discount or special promotional rate. Only one discount may be applied per person, per tour.

There are also rates for children staying separately from their parents in an adjoining room

Singles
There are unique advantages and disadvantages to traveling as a single. At
SUNNY ETHIOPIA TOURS, we make sure to maximize the advantages and minimize the disadvantages. As single travelers are making plans for their first SUNNY ETHIOPIA TOURS, trip, they sometimes ask us if they will feel comfortable on one of our group trips. They may be concerned about felling lost or overlooked in a crowd of couples or families. We tell them not to worry. The camaraderie that develops on a group tour is often one of the most memorable aspects of your trip. You’ll be part of a small group on a relaxed flexible and active itinerary that just naturally helps promote new friendships. Our experience has been that SUNNY ETHIOPIA TOURS, travelers truly enjoy sharing their experiences with fellow enthusiasts. Your escort, too will do everything possible to help you feel at ease and he integrated with your group.

Prices
Prices shown are based on specific days of travel, and are subject to limited availability. Prices may vary based on the actual date, day of the week, time of travel class of service and/or hotel booked prices are guaranteed up on booking certain charges and fees that are collected directly by the supplier or government agency up on checkout or departure are not included in the price of your program. These fees disclosed in this website, are based on information available at the time of printing.

Expenses that are not included in the quoted tour price include, but are not limited to

Cost of obtaining passport or visas
Excess baggage fees
Personal expenses (travel insurance, laundry, room served)
Communication charges
Airport departure taxes
Airfares not specifically noted in the itinerary
Sightseeing or meals not included in the itinerary.
Reservation and Payment

SUNNY ETHIOPIA TOURS, works to provide you with the most convenient and efficient service, and will be happy to make your program reservation at no cost to you.

For programs for 1 to 14 people, a deposit of $ 200 per person is required to secure reservation. The balance of the program price is due no grater than 60 days prior to departure.

For group of 15 or more people a deposit of $ 100 per person is required to secure reservations. The balance of  the program price is due no later than 60 days prior to departure.

New names added to the group list 30 days or less prior to departure are subject to a late booking fee of $ 50 per person
Reservations requested less than 60 days prior to departure must include full payment.

All payments must be made in U.S Dollars Payment is deemed as received only once it has been received by SUNNY ETHIOPIA TOURS. Checks returned up paid for any reason are subject to a service charge of $50. If a check is returned unpaid within 100 days prior to departure, the reservation is subject to cancellation. Renewal of the reservation then requires payment by casher’s check or money order.

Special Requirements
Special needs or dietary restrictions must be requested in writing to
SUNNY ETHIOPIA TOURS, then your reservation is made. Whenever appropriate, SUNNY ETHIOPIA TOURS, will make all reasonable attempts to ensure that all travelers will be able to enjoy all the services offered by Sunny Tour and Travel and its suppliers.

Program Documents
Once full payment has been received by
SUNNY ETHIOPIA TOURS, you will receive complete materials and documents in preparation for your exciting tour.

Travelers’ Safety
Many of our tours include activities that require careful attention and caution. These may include such activities as climbing in to and out of boats. Walking up and down hills, or entering and exiting ancient tombs, catacombs and pyramids. Our experienced guides and other staff will advise you and assist you in these activities which you undertake at your own risk.
SUNNY ETHIOPIA TOURS and its employees and agents cannot be held responsible for participants who do not exercise normal caution. Who do not stay with their group, and / or do not heed the advice and instructions of our guides.

Changes to Reservations
Requests for rescheduling or cancellation received in writing at least 60 days prior to departure will result in full refund of the amount paid, minus an administrative fee of $ 50 per person. If the request is received less than 60 days prior to departure, the cancellation fee of 25% of the amount paid applies.
There is no refund for cancellations received within 7 days prior to departure, or  for individuals who do not attend the program.

Some of our programs include non-refundable international airfares. If you must change or cancel your international airline reservations after we have already issued your airline tickets you will be responsible for any and all airline rebooking penalties or cancellation fees.

Cancellation Fees
Cancellations are assessed the following handling fees:
100 days or more prior to departure $ 100 per person
81-89 days prior to departure 20% of program price
61-80 days prior to departure 30% of program price
31-60 days prior to departure 50% of program price
No refunds will be made for cancellations received by
SUNNY ETHIOPIA TOURS 30 days or less prior to departure. An SUNNY ETHIOPIA TOURS protection Plan to protect against cancellation fees is available at an additional cost.

Claims and Refunds
Refunds are not made for any missed tour services, except in the case of verifiable extenuating circumstances. Please see the limits to our responsibility in the “Responsibility” section of this document. For a verifiable claim to be considered for any refund, it must be received in writing within 30 days of the program’s termination and must be accompanied by supporting documentation and/or a statement for the Tour Operating Company verifying the claim. Any adjustments will be based on the actual cost of the services, and not on a per diem basis.

All arrangements are inclusive, so no refund is granted for unused accommodations, meals or other services except by special arrangement at the time original reservations are made. (Please see “Changing Reservations” as well).
Any and all claims for refunds can only be made to the original reservations office. NO other person, office guide, agent or representative is authorized to grant refunds, or to make any change or alteration to these Terms and Conditions. Refunds for airline tickets are subject to the rules and regulations of the fare type purchased. We do not accept any liability for claims that are not received in writing within 30 days of the program’s termination.

The entire amount paid is forfeited for travelers who do not attend the program